Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, and organization details when you create an account.
- Payment Information: When processing payments, our payment processor (Stripe) collects payment card details, bank account information, and billing addresses. We do not store full payment card numbers on our servers.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
- Device Information: Browser type, operating system, IP address, and device identifiers.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our dues management services
- Process payments and send transaction notifications
- Send invoices, payment reminders, and receipts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Send you technical notices, updates, and administrative messages
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Payment Processing: We use Stripe to process payments. Your payment information is shared directly with Stripe and is subject to their privacy policy.
- Service Providers: We work with third-party service providers who perform services on our behalf, such as email delivery and hosting.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data transmission is encrypted using TLS/SSL
- Payment data is handled by PCI-DSS compliant processors
- Access to personal information is restricted to authorized personnel
- Regular security assessments and monitoring
- Secure cloud infrastructure with leading providers
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Data Portability: Request an export of your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at privacy@rallydues.com.
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services based on usage patterns
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.
Children's Privacy
RallyDues is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@rallydues.com
Mail: RallyDues Privacy Team 10869 N Scottsdale Rd Suite 103 PMB 278 Scottsdale, AZ 85254